Our Courses

Please find our courses listed below, which includes both in-house and open course dates, filter the results to match your requirements. If you are looking for something that does not appear here please get in touch, as this site does not include our full course portfolio.

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Open Course
Webinar

Advanced Level Commercial Property (Material Damage)

This live on-line interactive webinar is designed for the more experienced individual who may be looking to discuss current Commercial Property (including Property Owners) insurance issues and/or be seeking a refresher on Commercial Property insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£250 + VAT

Insurance
Advanced Insurance
Open Course
Webinar

Advanced Level Construction Insurance

This live on-line interactive insurance webinar is designed for the more experienced individual who may be looking to discuss current Construction insurance issues and/or be seeking a refresher on Construction insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£250 + VAT

Insurance
Advanced Insurance
Open Course
Webinar

Advanced Level Directors’ & Officers’ Liability Insurance

This online live interactive insurance webinar is designed for the more experienced individual who may be looking to discuss current Directors’ & Officers’ Liability insurance issues and/or be seeking a refresher on D&O insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£250 + VAT

Insurance
Advanced Insurance
Open Course
Webinar

Advanced Level Liability Insurance

This live on-line interactive insurance webinar is designed for the more experienced individual who may be looking to discuss current Liability insurance issues and/or be seeking a refresher on Liability insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£250 + VAT

Insurance
Advanced Insurance
Open Course
Webinar

Advanced Level Professional Indemnity Insurance

This online live interactive insurance webinar is designed for the more experienced individual who may be looking to discuss current PI insurance issues and/or be seeking a refresher on PI insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£250 + VAT

Insurance
Advanced Insurance
Open Course
Webinar

Artificial Intelligence in Insurance

This course will focus on the practical applications of artificial intelligence in the insurance value chain and explore existing use cases.

Trainer:
Kevin Sookhee

Method of delivery: Teams
Max delegates: 15
Duration: 3 hours

Individual delegate price:
£250 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Assertiveness Skills – Getting Your Point Across

By the end of this engaging session, participants will acquire an in-depth understanding of assertive, submissive, and aggressive behaviors.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Big Data Analytics

This live webinar provides a solid foundation in understanding key concepts related to data and data analytics.

Trainer:
Kevin Sookhee

Method of delivery: Teams
Max delegates: 15
Duration: 3 hours

Individual delegate price:
£250 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Building High Performing Teams

Effective team performance is essential for the success of any organisation. This course is designed to empower delegates in optimising their teams’ capabilities and fostering continuous development. Tailored for those who wish to elevate team performance and unlock untapped potential, it offers insights into the dynamics and intricacies of team collaboration.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Management Skills
Open Course
Webinar

Building Resilience & Wellbeing

This online live interactive webinar looks at what resilience is, how resilient we are and how to build resilience. The workshop is fun and interactive involving group discussions and practical activities so that participants will leave with a personal toolkit for future use.
Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Business Correspondence Writing Skills

Modern languages evolve over time. So too does the style of business writing. Even going back just one generation, the layout and format of formal correspondence differed from those of today. It is therefore useful to review the modern style of written communications to keep pace with best practice.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Business Interruption Extensions – after the Covid litigation

This Business Interruption insurance session looks at how the main extensions to a BI policy apply, and changes made by insurers from lessons learnt after the Covid litigation.

Trainer:
Diane Jenkins

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£200 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Claims Recoveries – Eliminating Claims Leakage

We will delve into the intricacies of understanding and managing hard and soft leakage, along with strategies to optimise claims recoveries. This course is designed to equip you with the knowledge and tools needed to navigate the intricate world of insurance claims and recoveries successfully.

Trainer:
Ed Gooda

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Commercial Liability Policies – How do they interlink?

This live on-line insurance webinar provides delegates with an overview of liability policies and how they dove tail together. It will be relevant to those seeking to develop their knowledge of liability insurances.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Communicating for Results

This webinar helps delegates develop and have an understanding of effective communication, ensuring intended results.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Delegated Underwriting

This live interactive insurance webinar helps delegates understand why insurers delegate underwriting authority and looks at the advantages and disadvantages of delegated underwriting, the key elements of a binding authority agreement, the legal aspects and the claims handling process.  The course is highly participative and involves delegates in numerous exercises to cement their learning.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 1 Day

Individual delegate price:
£250 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Developing others through Coaching and Feedback

This webinar will focus on developing coaching skills and understanding its importance in the workplace with the use of the GROW model.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Management Skills
Open Course
Webinar

Effective Remuneration and Nomination Committee(s)

Being a Remuneration or Nomination Committee member is not an ‘easy’ option. This course will update you on the core responsibilities, developments and direction of travel, explore some common challenges and facilitate thinking through how you evidence the effectiveness of your committees.

Trainer:
John Constable

Method of delivery: Zoom
Max delegates: 8
Duration: 3 Hours

Individual delegate price:
£250 + VAT

Regulatory & Corporate Governance
Open Course
Webinar

Effective Time Management

This highly interactive live online webinar will explore the good and bad habits of time management. Delegates will have an opportunity to analyse how they spend their time and how, by using some of the suggested techniques, they may be able to free up some time and become more effective.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Freight Forwarding & GIT/Haulage Liability

This intermediate level insurance webinar is for those who wish to have a better understanding of the risks faced by both freight forwarders and road carriers.  It will consider how they do business, risk analysis including loss prevention and typical coverage/exclusions.

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 12
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Fundamentals of Data

This live webinar will explain the concept of data and big data and how it can be used in an insurance context.

Trainer:
Kevin Sookhee

Method of delivery: Teams
Max delegates: 15
Duration: 3 hours

Individual delegate price:
£250 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Handling Change

This live on-line interactive webinar is probably more pertinent now than at any other time, bearing in mind we are all having to change our work and leisure activities as a result of the Covid-19 emergency. This highly interactive webinar will cover the components of change and will look to try and understand why people display differing behaviour during periods of change.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 90 minutes

Individual delegate price:
£110 + VAT

Business Skills
Open Course
Webinar

Influencing Skills

This course is valuable for anyone who wants to understand and enhance their influencing skills; and understanding the strengths and weaknesses of their preferred style.   It will help anyone who relies on influence rather than authority to achieve their goals.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Insurance Finance Basics

This live on-line interactive insurance webinar gains an insight into the insurance industry characteristics, how money moves through an insurance company, and how financial info presented. It is also a springboard to encourage further personal development in what is now becoming a career enabler.

Trainer:
John Constable

Method of delivery: Zoom
Max delegates: 10
Duration: 2 hours

Individual delegate price:
£200 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Intermediate Level Business Interruption Insurance

This live on-line interactive insurance webinar is designed to help delegates in their understanding of this class of business who have some experience of business interruption insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Contract Works Insurance

This live on-line interactive insurance webinar is designed for delegates, who have some experience of Contract Works Insurance and wish to expand and/or refresh their knowledge in this area.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Contractors’ Liability Insurance

This live on-line interactive insurance webinar is designed for delegates, who have some experience of Contractors’ Liability Insurance and wish to expand and/or refresh their knowledge in this area.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Cyber Insurance

This live on-line interactive insurance webinar is designed for delegates, who have some experience of Cyber Insurance and wish to expand and/or refresh their knowledge in this area.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Directors’ and Officers’ Liability Insurance

This live on-line interactive insurance webinar is designed for delegates, who have some experience of Directors’ and Officers’ Liability insurance and wish to expand and/or refresh their knowledge in this area.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Liability Insurance

This live on-line interactive insurance webinar is designed for individuals who have a basic understanding of the general liability covers and are seeking to expand their knowledge on or are seeking a refresher on Liability insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Motor Traders Insurance and Fleet Policies

This live on-line interactive insurance webinar aims to increase your knowledge of motor traders’ insurance and motor fleet policies. Looking at how best to present the risk to the underwriter and also how the client can do more to mitigate claims losses and better manage their risk.

Trainer:
Jennifer Yeates

Method of delivery: Zoom
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Professional Indemnity Insurance

This live on-line interactive insurance webinar is designed for delegates, who have some experience of Professional Indemnity insurance and wish to expand and/or refresh their knowledge in this area.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Property Insurance and Property Owners Cover

This live on-line interactive insurance webinar aims to increase your knowledge of the elements of property insurance and the requirements that a property owner may need if they either own or rent property. This could be as a home or business owner or a domestic or commercial landlord.

Trainer:
Jennifer Yeates

Method of delivery: Zoom
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Property Owners Insurance

This live on-line interactive course is designed for individuals who have a basic understanding of the general Property Owners covers and are seeing to expand their knowledge on or are seeking a refresher on this class of insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Introduction to Autonomous Vehicles

This 90-minute insurance webinar will look at how technology is transforming road travel, the types of technology being used, how it will impact motor insurance, legal liability and the consequent opportunities and challenges for motor insurers and related organisations. We will also cover the risks and limitations of using such technologies. The webinar will also serve to inform delegates on the very latest technological and legal developments in this area.

Trainer:
Kevin Sookhee

Method of delivery: Teams
Max delegates: 15
Duration: 90 minutes

Individual delegate price:
£150 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Business Interruption Insurance

This live on-line interactive insurance webinar is designed to introduce delegates, who have some experience of general commercial property insurance, to Business Interruption insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Business Interruption Insurance (Full Day)

This live online interactive Insurance webinar is designed to introduce delegates, who have some experience of general commercial property insurance, to Business Interruption insurance.

Trainer:
David Barrett

Max delegates: 10
Duration: 1 Day

Individual delegate price:
£250 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Claims Handling

This live online interactive insurance webinar will provide valuable background knowledge into claims handling.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Commercial Insurance Packages

This webinar is for those who are new to the selling or servicing of Commercial Package covers or a refresher of knowledge.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Construction Insurance

This live on-line interactive insurance webinar is designed to introduce delegates, who have some experience of general commercial insurance, to Construction insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Cyber Insurance

The modern business world is now heavily reliant on IT systems and infrastructure to support its business critical activities. Businesses also operate in a connected world where they and their employees make use of email, social networking and cloud computing. All this leads to additional risks to the business, some of which is not customarily covered by existing insurance arrangements.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Directors’ and Officers’ Liability Insurance

This live on-line interactive insurance webinar is designed to introduce delegates, who have some experience of general liability insurance, to Directors’ and Officers’ Liability insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Employment Practices Liability (EPL) Insurance

This live on-line interactive insurance webinar is designed for delegates, who are new to Employment Practices Liability Insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Engineering & Engineering Inspection

Engineering insurance and inspection is probably something you have heard of or know a little about. This live insurance webinar aims to increase that knowledge by giving you a greater understanding of what engineering insurance will cover and the extent of cover available, We will also look at what is important to the underwriter, the many pieces of legislation relating to engineering equipment and why engineering inspection often comes as part of the insurance package.

Trainer:
Jennifer Yeates

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Hull Insurance (90-minutes)

This live on-line interactive bitesize insurance webinar is designed to introduce delegates to Hull Insurance.

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 10
Duration: 90 minutes

Individual delegate price:
£110 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Insurance

This live on-line interactive insurance webinar is designed to introduce delegates to the Insurance world. It is suitable for people in non-insurance roles and those new to the industry.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Leadership

To be a good leader you need to be able to do establish direction and influence and align others towards a common goal, motivating and committing them to action and making them responsible for their performance. This webinar covers the principles of effective leadership and management, helping delegates understand the impact good leadership and management has on an organisation and how they themselves can lead, inspire and motivate others.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 6 hours

Individual delegate price:
£350 + VAT

Management Skills
Open Course
Webinar

Introduction to Liability Claims and Litigation Procedures

This live on-line interactive insurance webinar is designed to introduce delegates to the world of liability claims and litigation procedures. During the session we will discuss how liability arises and what happens if claims cannot be settled without the need of litigation. It is designed for those new to the world of liability insurance or anyone who has a general interest. The trainer will guide the learners through the common Torts and Acts that often give rise to liability claims.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Liability Insurance

This live on-line interactive insurance webinar is designed to put Liability insurance into context and to introduce delegates to the operation and principles of Liability insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Management Liability (Including Directors & Officers Liability) Insurance

This live on-line interactive insurance webinar is designed for delegates, who are new to Management Liability Insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 1 Day

Individual delegate price:
£250

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Offshore Energy Insurance

This live on-line interactive insurance webinar is designed to introduce delegates to Offshore Energy Insurance.

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Packaged Insurance Products

This live on-line interactive insurance webinar aims to increase your knowledge of packaged insurances and the place they have in the insurance market. We will look at the types of business that require this insurance as well as the cover it provides.

Trainer:
Jennifer Yeates

Method of delivery: Zoom
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Parametric Insurance

This introduction to parametric insurance live on-line webinar is for delegates new to Parametric insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£200 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Professional Indemnity Insurance

This live on-line interactive insurance webinar is designed to introduce delegates, who have some experience of general liability insurance, to Professional Indemnity insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Reinsurance

This live on-line interactive insurance webinar introduces delegates to the basics of reinsurance.

Trainer:
David Hole

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to the Insurance Industry

This live on-line interactive insurance webinar is designed to introduce delegates to the Insurance Industry.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to the London Market

This live on-line interactive insurance webinar is designed to introduce delegates to Insurance conducted within the London Market. The course also includes a brief introduction to how data and funds move across the market. It is suitable for people in non-insurance roles and those new to the industry.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Using Technology to Manage Motor Claims

This 90-mins webinar provides an introduction to the current advancements in technologies used in managing claims. The webinar will look at different aspects of the claim process which could be automated using technology and gives the participant an idea of how data and technology can support in reserving.

Trainer:
Kevin Sookhee

Method of delivery: Zoom
Max delegates: 15
Duration: 90-minutes

Individual delegate price:
£150 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Liability 101 (90-minutes)

This live on-line interactive bitesize 90-minute insurance webinar is designed to introduce delegates to Liability.

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 15
Duration: 90 minutes

Individual delegate price:
£110 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Lloyd’s and London Market Slip Preparation

This course is designed to equip participants with a good understanding of Lloyd’s and London Market slip preparation. It covers existing practices while introducing delegates to anticipated adjustments stemming from Blueprint 2, potentially shaping the future of slip preparation.

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 12
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

London Market Process

This 2-hour webinar follows on from our Introduction to the London market course and is suitable for those who, whilst understanding the make-up of the London Insurance Market, would like to understand how premium, claims/fee data and funds move across the Market. The course will also help to put market transformation and Blueprint 2.0 into perspective. 

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 12
Duration: 2 hours

Individual delegate price:
£150 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Managing Difficult Conversations/Situations

This course is designed to equip participants with the essential skills to adeptly manage these complex dialogues, ensuring that business relationships remain robust, trust endures, and respect is earned.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Managing Performance

This course is aimed at providing an overview what performance management is and the reasons why performance does not meet expectations.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Management Skills
Open Course
Webinar

Microsoft Excel Advanced

For the experienced Excel user, this live practical Microsoft Excel Advanced webinar will provide a workshop day with flexible content to cover advanced subjects, including those detailed below.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 8
Duration: 1 Day

Individual delegate price:
£250 + VAT

Microsoft Office Skills
Open Course
Webinar

Microsoft Excel Intermediate

The goal of this live interactive practical webinar is to consolidate existing knowledge of Microsoft Excel and to add to it with technical and useful functions and procedures.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Microsoft Office Skills
Open Course
Webinar

Microsoft Excel Introduction

This webinar is for new or inexperienced users, who would like to gain confidence with Excel and build knowledge through practical exercises.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Microsoft Office Skills
Open Course
Webinar

Microsoft Power BI Introduction

This interactive live webinar is for brand new Microsoft Power BI users. Within this training we provide an introduction to the product allowing users to be up and running with the core features of Microsoft Power BI.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Microsoft Office Skills
Open Course
Webinar

Microsoft PowerPoint Intermediate

This interactive live webinar is for existing users of PowerPoint and provides greater detail of how to best use the product. The course includes detailed coverage of SmartArt allowing users to add depth and impact to their information.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Microsoft Office Skills
Open Course
Webinar

Microsoft Word Advanced

For the experienced Word user that has already attended the Intermediate Course or has a sufficient experience with Word. Word Advanced will provide the opportunity to create Templates and Styles, work with long, complex documents and use Word’s Macro functions.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 8
Duration: 1 Day

Individual delegate price:
£250 + VAT

Microsoft Office Skills
Open Course
Webinar

Microsoft Word Intermediate

The goal of this live interactive practical webinar is to consolidate existing knowledge of Microsoft Word and to add to it with experience of enhancing documents using bullets and numbering, sections, tables and graphics.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Microsoft Office Skills
Open Course
Webinar

Personal Impact – How do people see you?

This live on-line interactive personal impact webinar is focused towards understanding how you impact on others.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Personal Injury Claims – An Insight into Quantum

This live on-line insurance webinar provides delegates with an overview of personal injury claims, including investigating and valuing claims, the litigation process and discussion of current issues. It will be relevant to those seeking to develop their knowledge of liability and motor claims.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Principles and Practice of Insurance

There are six main principles of insurance that govern a contract of insurance.  They come in to play from the moment an insurance proposal is made and continue through to claims settlements and recovery of settled claims.  Anyone who is involved in underwriting and the servicing of insurance contracts should have a good understanding of the main insurance principles, as the application of the principles decides whether an insurance policy is valid and impacts on whether an indemnity is provided by the contract.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Professional Indemnity (Marine) & Charterers’ liability Insurances (90-minutes)

This live on-line interactive bitesize insurance webinar is designed to introduce delegates to Professional Indemnity & Charterers’ liability Insurances. 

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 15
Duration: 90 minutes

Individual delegate price:
£110 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Setting Meaningful Objectives

This 3 hour live webinar will help delegates explore how to set goals and objectives for optimum performance.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Shipbuilding and Shiprepairers – What is the difference? (90-minutes)

This live on-line interactive bitesize insurance webinar is designed to introduce delegates to the difference between Shipbuilding and Shiprepairers.

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 10
Duration: 90 minutes

Individual delegate price:
£110 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Smarter Board Reporting

The aim of this course is to produce structured reports which flow and gives meaning to the person reading it, and a common understanding and language of what “good looks like” . Boards may complain, but when you ask them whether they have told their report writers what they want, or whether they have given them any feedback, there is often an embarrassed silence……This is for the Board AND the writers.

Trainer:
John Constable

Method of delivery: Zoom
Max delegates: 8
Duration: 3 Hours

Individual delegate price:
£250 + VAT

Regulatory & Corporate Governance
Open Course
Webinar

The Data Analytics Life Cycle

A big data analytics project is a cycle of actions that need to be performed to enable maximum success of a data analytics project. This course is designed to teach the 6 different stages of the big data analytics life cycle to participants with examples across the insurance industry.

Trainer:
Kevin Sookhee

Method of delivery: Teams
Max delegates: 15
Duration: 3 hours

Individual delegate price:
£250 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

The New Director

The aim of this course is to equip newly appointed directors with the knowledge to make that transition and contribute to the Board’s collective leadership. Whether “Exec” or “NED”, it addresses not just the “what” and “why” of the role, but explores the “how”.

Trainer:
John Constable

Method of delivery: Zoom
Max delegates: 8
Duration: 3 Hours

Individual delegate price:
£250 + VAT

Regulatory & Corporate Governance
Open Course
Webinar

Understanding Insurance Finance

This live on-line interactive webinar, spread over two days, is an antidote to the mystique that surrounds finance! It introduces the concepts, dynamics and the jargon of insurance finance. It demonstrates how the basic final principals still apply to insurance, but highlights where it is unique from other industries, and shows how this is reflected in the financial reporting.

Trainer:
John Constable

Method of delivery: Zoom
Max delegates: 8
Duration: 4 hours

Individual delegate price:
£300 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Understanding Reinsurance Claims

This intermediate-level course is for reinsurance claims practitioners aiming to deepen their grasp of fundamental reinsurance policy terms. These insights will play a pivotal role in shaping the recovery process for facultative, proportional, and non-proportional reinsurance claims.

Trainer:
Ed Gooda

Method of delivery: WebEx
Max delegates: 10
Duration: 6 hours

Course price:
£250 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Who’s who in Shipping and International Trade (90-minutes)

This live on-line interactive bitesize insurance webinar is designed to introduce delegates to who is who in Shipping and International Trade.

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 15
Duration: 90 minutes

Individual delegate price:
£110 + VAT

Insurance
Intermediate Insurance
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