Open Course - Webinar

Managing Performance

This course is aimed at providing an overview what performance management is and the reasons why performance does not meet expectations.

Trainer:
Sarah Godfrey

Duration:
3 hours

Method of delivery:
WebEx

Max delegates:
10

Individual delegate price:
£175 + VAT

About this course

This course is aimed at providing an overview what performance management is and the reasons why performance does not meet expectations. We will discuss how to manage a team’s performance by setting SMART objectives and measuring performance against these along with techniques to manage underperformance.

The webinar is delivered by a Certified Online Learning Facilitator.

Course Objectives

By the end of the course, delegates will be able to:

Demonstrate and understanding of what performance management is
Discuss the causes of poor performance
Explain the need for clear expectations
Demonstrate how to hold a performance conversation

Course Content

What performance is and is not
Focusing on strengths and weaknesses
Establishing clear expectations and goals
Holding performance conversations

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Course times are in United Kingdom local time; please adjust for your local time zone if accessing the webinar from outside the United Kingdom.

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