About the course
The aim of the course is to develop delegates’ knowledge of Personal Accident and Sickness insurance. It explores a little more deeply the aspects, which need to be understood by those involved in providing Personal Accident technical or administrative services.
Who should attend?
This course provides a follow up and refresher course to the Introductory Personal Accident and Sickness insurance course.
Course Content
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- A review and discussion of Personal Accident & Sickness Insurance
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- background and type of policy — e.g. single, group, PA & Sickness etc
- accident cover and Sickness cover
- A review and discussion of policy cover including the scope of typical cover and principles of non-indemnity insurance, including
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- features and benefits and policy extensions including levels of cover
- policy definitions
- conditions
- exclusions
- A discussion that covers practical claims investigation, including;
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- claim forms and claims documentation and policy cover including exclusions
- liaison with GPs and specialists and the importance of the Access Medical Reports Act 1998
- fraud indicators and the use of external investigators
- calculating benefits and settlements
- This section includes relevant case law and case studies