Our Courses

Please find our courses listed below, which includes both in-house and open course dates, filter the results to match your requirements. If you are looking for something that does not appear here please get in touch, as this site does not include our full course portfolio.

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Open Course
Webinar

Advanced Level Commercial Property (Material Damage)

This live on-line interactive webinar is designed for the more experienced individual who may be looking to discuss current Commercial Property (including Property Owners) insurance issues and/or be seeking a refresher on Commercial Property insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£250 + VAT

Insurance
Advanced Insurance
Open Course
Webinar

Advanced Level Construction Insurance

This live on-line interactive insurance webinar is designed for the more experienced individual who may be looking to discuss current Construction insurance issues and/or be seeking a refresher on Construction insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£250 + VAT

Insurance
Advanced Insurance
Open Course
Webinar

Advanced Level Directors’ & Officers’ Liability Insurance

This online live interactive insurance webinar is designed for the more experienced individual who may be looking to discuss current Directors’ & Officers’ Liability insurance issues and/or be seeking a refresher on D&O insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£250 + VAT

Insurance
Advanced Insurance
Open Course
Webinar

Advanced Level Liability Insurance

This live on-line interactive insurance webinar is designed for the more experienced individual who may be looking to discuss current Liability insurance issues and/or be seeking a refresher on Liability insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£250 + VAT

Insurance
Advanced Insurance
Open Course
Webinar

Advanced Level Professional Indemnity Insurance

This online live interactive insurance webinar is designed for the more experienced individual who may be looking to discuss current PI insurance issues and/or be seeking a refresher on PI insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£250 + VAT

Insurance
Advanced Insurance
Open Course
Webinar

Artificial Intelligence in Insurance

This 3 hour webinar explors how artificial intelligence is reshaping the insurance industry. We will dive into how AI is applied across the insurance value chain, from underwriting and claims to customer service and risk management, using real-world examples.

Trainer:
Ed Gooda

Method of delivery: Teams or Zoom
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 7 Sep 2026 – 2:00pm – 5:00pm

Individual delegate price:
£250 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Assertiveness Skills – Getting Your Point Across

By the end of this engaging session, participants will acquire an in-depth understanding of assertive, submissive, and aggressive behaviors.

Trainer:
Sarah Godfrey

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Beyond Slides – Engaging Sessions on Microsoft Teams

This practical, hands-on course is designed for anyone looking to deliver engaging and interactive live sessions and presentations using Microsoft Teams. Whether you’re new to the platform or have some experience and want to expand your skills, this session will equip you with the tools and techniques to go beyond simple slide presentations and create impactful online sessions.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 10
Duration: 2 hours

Individual delegate price:
£175 + VAT

Microsoft Office Skills
Open Course
Webinar

Bloodstock and Equine Insurance

This one day interactive course will develop delegates’ knowledge of the bloodstock market (racing and breeding) and general equine insurance requirements. It will look at covers available within the market place along with their exclusions and limitations.

Trainer:
Sarah Godfrey

Method of delivery: Teams
Max delegates: 10
Duration: 1 Day

Individual delegate price:
£250 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Building High Performing Teams

Effective team performance is essential for the success of any organisation. This course is designed to empower delegates in optimising their teams’ capabilities and fostering continuous development. Tailored for those who wish to elevate team performance and unlock untapped potential, it offers insights into the dynamics and intricacies of team collaboration.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Management Skills
Open Course
Webinar

Building Resilience & Wellbeing

This online live interactive webinar looks at what resilience is, how resilient we are and how to build resilience. The workshop is fun and interactive involving group discussions and practical activities so that participants will leave with a personal toolkit for future use.
Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Business Correspondence Writing Skills

Modern languages evolve over time. So too does the style of business writing. Even going back just one generation, the layout and format of formal correspondence differed from those of today. It is therefore useful to review the modern style of written communications to keep pace with best practice.

Trainer:
Sarah Godfrey

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Claims Recoveries – Eliminating Claims Leakage

We will delve into the intricacies of understanding and managing hard and soft leakage, along with strategies to optimise claims recoveries. This course is designed to equip you with the knowledge and tools needed to navigate the intricate world of insurance claims and recoveries successfully.

Trainer:
Ed Gooda

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 14 Oct 2026 – 2:00pm – 5:00pm

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Collision

This webinar helps delegates to gain insights into the principles of collision law, insurance coverage, and practical claim handling. By exploring real-world scenarios and key legal concepts, delegates will enhance their ability to manage collision-related challenges effectively.
Method of delivery: Zoom
Max delegates: 15
Duration: 90 minutes

Individual delegate price:
£110 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Commercial Liability Policies – How do they interlink?

This live on-line insurance webinar provides delegates with an overview of liability policies and how they dove tail together. It will be relevant to those seeking to develop their knowledge of liability insurances.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Communicating for Results

This webinar helps delegates develop and have an understanding of effective communication, ensuring intended results.

Trainer:
Sarah Godfrey

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Competency Based Interview Techniques

The workshop aims to enhance participants’ ability to identify and evaluate key competencies critical to success in insurance roles, ensuring more effective and unbiased hiring decisions. By addressing common issues found in non-structured, non-competency-based interviews—such as inconsistency, bias, and lack of objectivity—this training provides a structured approach that ensures fairer, more reliable, and more predictive selection processes. Through a blend of theoretical insights and practical exercises, attendees will learn to develop structured interview guides, utilise the STAR method for eliciting detailed responses, and apply best practices in interviewing and evaluation to select the best candidates.

Trainer:
Daryl Evans

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Management Skills
Open Course
Webinar

Core Leadership & Management Skills for Insurance Leaders

This course is designed to support individuals stepping into leadership roles or seeking to strengthen their management capability. It provides practical, accessible tools to help participants lead with clarity, confidence, and credibility, whether managing a small team or leading a function.

Trainer:
Daryl Evans

Method of delivery: Zoom
Max delegates: 10
Duration: 1 Day

Individual delegate price:
£350 + VAT

Management Skills
Open Course
Webinar

Delay in Start up Insurance

This live on-line interactive course is designed for delegates who, whilst experienced in Construction and/or Business Interruption insurance, want to develop an understanding or expand their knowledge of Delay in Start Up (DSU) insurance.
Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Delegated Underwriting

This course helps delegates understand why insurers delegate underwriting authority and looks at the advantagesand disadvantages of delegated underwriting, the key elements of a binding authority agreement, the legal aspectsand the claims handling process. The course is highly participative and involves delegates in numerous exercises to cement their learning.

Trainer:
Helen Rees

Method of delivery: Zoom
Max delegates: 10
Duration: 1 Day
Open course dates:
  • 14 Oct 2026 – 9:30am – 4:00pm

Individual delegate price:
£250 + VAT

Introductory Insurance
Insurance
London Market
Open Course
Webinar

Developing others through Coaching and Feedback

This webinar will focus on developing coaching skills and understanding its importance in the workplace with the use of the GROW model.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Management Skills
Open Course
Webinar

Effective Business Report Writing in an AI-Enabled Workplace

This practical one-day course builds strong report-writing fundamentals while also exploring how AI can support business writing safely and effectively within insurance environments. Participants will learn how to improve clarity, structure and professionalism in their writing, whilst also understanding the opportunities, limitations and governance considerations associated with AI-assisted writing.

Trainer:
Daryl Evans

Max delegates: 10
Duration: 1 Day
Open course dates:
  • 4 Dec 2026 – 9:30am – 4:30pm

Individual delegate price:
£300 + VAT

Business Skills
Open Course
Webinar

Effective Remuneration and Nomination Committee(s)

Being a Remuneration or Nomination Committee member is not an ‘easy’ option. This course will update you on the core responsibilities, developments and direction of travel, explore some common challenges and facilitate thinking through how you evidence the effectiveness of your committees.

Trainer:
John Constable

Method of delivery: Zoom
Max delegates: 8
Duration: 3 Hours

Individual delegate price:
£250 + VAT

Regulatory & Corporate Governance
Open Course
Webinar

Effective Time Management

This highly interactive live online webinar will explore the good and bad habits of time management. Delegates will have an opportunity to analyse how they spend their time and how, by using some of the suggested techniques, they may be able to free up some time and become more effective.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

ESG in Action: A Business Simulation for Insurance Leaders

This course replaces traditional training with a hands-on, simulation-based experience grounded in the realities of insurance leadership. Participants will step into the shoes of the leadership team within a fictional insurance company, operating in a competitive and highly regulated market.

Trainer:
Daryl Evans

Method of delivery: Zoom
Max delegates: 10
Duration: 1 Day

Individual delegate price:
£350 + VAT

Management Skills
Open Course
Webinar

Finance for Non-Finance Managers

This introduction aims to change that by providing a straightforward foundation. Designed for those with little formal exposure to business finance, it uses simple, accessible models to unravel the complexities of where money comes from, how it’s used, and how it’s measured within a business context. It also demystifies the terminology that often intimidates newcomers.

Trainer:
John Constable

Method of delivery: Zoom
Max delegates: 10
Duration: 3.5 hours

Course price:
£220 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Freight Forwarding & GIT/Haulage Liability

This intermediate level insurance webinar is for those who wish to have a better understanding of the risks faced by both freight forwarders and road carriers.  It will consider how they do business, risk analysis including loss prevention and typical coverage/exclusions.

Trainer:
Charlotte Warr

Method of delivery: Teams
Max delegates: 12
Duration: 3.5 hours
Open course dates:
  • 6 Oct 2026 – 10:00am – 11:30am

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Global Macro Economics

This course will take a potted history to the current economic environment – from the history of money through to crypto – and then examining the market reactions to the Global Financial Crisis of 2007/8 to Covid in 2020/1 and the current MAGA administration in the US. Along the way, delegates will learn about the various financial instruments and policies and some of the unintended consequences of these interventions. The course will conclude with a view to the future and where the economy (might) be going.

Trainer:
Ted Wainman

Max delegates: 10
Duration: 4 hours

Individual delegate price:
£200 + VAT

Business Skills
Open Course
Webinar

Global Maritime Law & Insurance

This course offers a hands-on introduction to the legal rules and international conventions that keep the world’s shipping lanes running smoothly. From safety codes like SOLAS and MARPOL to the ins and outs of marine insurance, you will explore how global trade is protected, regulated, and insured. We’ll look at key principles like indemnity and insurable interest, and dive into how sanctions and compliance shape today’s maritime landscape.

Trainer:
Andrew Mackenzie

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Handling Client Assets and Money (General Insurance)

This live on-line interactive insurance webinar gives delegates an understanding of the CASS 5 regime, rules, and its application.

Trainer:
John Constable

Method of delivery: Zoom
Max delegates: 8
Duration: 4 hours

Individual delegate price:
£300 + VAT

Regulatory & Corporate Governance
Open Course
Webinar

Implementing Management & Leadership Development

This comprehensive full-day workshop, designed specifically for senior leaders, operational managers, HR professionals, and hiring managers within the insurance sector, will equip you with the knowledge and tools necessary to design, implement, and evaluate impactful management and leadership development programs. By attending, you will gain strategies to align leadership initiatives with organisational goals, enhance leadership competencies, and drive sustained performance improvements, while avoiding common pitfalls such as misalignment of development goals, ineffective training methods, and a lack of measurable outcomes.

Trainer:
Daryl Evans

Method of delivery: Zoom
Max delegates: 10
Duration: 1 Day

Individual delegate price:
£250 + VAT

Management Skills
Open Course
Webinar

Influencing Skills

This course is valuable for anyone who wants to understand and enhance their influencing skills and to understand the strengths and weaknesses of their preferred style. It will help anyone who relies on influence rather than authority to achieve their goals.

Trainer:
Sarah Godfrey

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Intermediate Employment Practices Liability (EPL) Insurance

This live on-line interactive insurance webinar is designed for delegates, who want to increase or refresh their knowledge of Employment Practices Liability Insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Business Interruption Insurance

This live on-line interactive insurance webinar is designed to help delegates in their understanding of this class of business who have some experience of business interruption insurance.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 8 Sep 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Construction Insurance

This live on-line interactive insurance webinar is designed for delegates, who have some experience of Construction Insurance and wish to expand and/or refresh their knowledge in this area.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 18 Nov 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Contract Works Insurance

This live on-line interactive insurance webinar is designed for delegates, who have some experience of Contract Works Insurance and wish to expand and/or refresh their knowledge in this area.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Contractors’ Liability Insurance

This live on-line interactive insurance webinar is designed for delegates, who have some experience of Contractors’ Liability Insurance and wish to expand and/or refresh their knowledge in this area.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Cyber Insurance

This live on-line interactive insurance webinar is designed for delegates, who have some experience of Cyber Insurance and wish to expand and/or refresh their knowledge in this area.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 8 Oct 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Directors’ and Officers’ Liability Insurance

This live on-line interactive insurance webinar is designed for delegates, who have some experience of Directors’ and Officers’ Liability insurance and wish to expand and/or refresh their knowledge in this area.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 1 Oct 2026 – 9:30pm – 12:30pm

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Liability Insurance

This live on-line interactive insurance webinar is designed for individuals who have a basic understanding of the general liability covers and are seeking to expand their knowledge on or are seeking a refresher on Liability insurance.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Motor Traders Insurance and Fleet Policies

This live on-line interactive insurance webinar aims to increase your knowledge of motor traders’ insurance and motor fleet policies. Looking at how best to present the risk to the underwriter and also how the client can do more to mitigate claims losses and better manage their risk.

Trainer:
Jennifer Yeates

Method of delivery: Zoom
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Professional Indemnity Insurance

This live on-line interactive insurance webinar is designed for delegates, who have some experience of Professional Indemnity insurance and wish to expand and/or refresh their knowledge in this area.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Level Property Owners Insurance

This live on-line interactive course is designed for individuals who have a basic understanding of the general Property Owners covers and are seeing to expand their knowledge on or are seeking a refresher on this class of insurance.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Intermediate Reinsurance

This interactive course takes the subject of Reinsurance to a more advanced level.

Trainer:
Ed Gooda

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 18 Dec 2026 – 9:30am – 12:30pm

Individual delegate price:
£200 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Introducing Business Finance

This interactive webinar provides a practical introduction to the fundamentals of business finance. Designed for those with little or no prior financial knowledge, it explains how businesses generate, use and measure money, while demystifying the key concepts, terminology and financial statements used in commercial organisations. Through practical examples and discussion, participants will develop the confidence to understand financial information and engage more effectively with financial decision-making.

Trainer:
John Constable

Max delegates: 10
Duration: 3.5 hours
Open course dates:
  • 17 Nov 2026 – 9:30am – 1:00pm

Individual delegate price:
£250 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Attracting, Recruiting and Selecting Talent

In today’s highly competitive labour market, the UK insurance industry faces significant challenges in attracting new talent. This half-day introduction course, specifically designed for senior leaders, operational managers, HR professionals and hiring managers within the insurance sector, addresses these challenges head-on.

Trainer:
Daryl Evans

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Management Skills
Open Course
Webinar

Introduction to Business Interruption Insurance

This live on-line interactive insurance webinar is designed to introduce delegates, who have some experience of general commercial property insurance, to Business Interruption insurance.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Business Interruption Insurance (Full Day)

This live online interactive Insurance webinar is designed to introduce delegates, who have some experience of general commercial property insurance, to Business Interruption insurance.

Trainer:
David Barrett

Max delegates: 10
Duration: 1 Day

Individual delegate price:
£250 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Cargo Claims

This three-hour online course provides a concise yet comprehensive understanding of cargo claims, insurance losses, charges, prevention strategies, and recoveries.

Trainer:
Andrew Mackenzie

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 12 Oct 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Claims Handling

This live online interactive insurance webinar will provide valuable background knowledge into claims handling.

Trainer:
Sarah Godfrey

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 3 Nov 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Commercial Insurance Packages

This webinar is for those who are new to the selling or servicing of Commercial Package covers or a refresher of knowledge.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Construction Insurance

This live on-line interactive insurance webinar is designed to introduce delegates, who have some experience of general commercial insurance, to Construction insurance.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Cyber Insurance

The modern business world is now heavily reliant on IT systems and infrastructure to support its business critical activities. Businesses also operate in a connected world where they and their employees make use of email, social networking and cloud computing. All this leads to additional risks to the business, some of which is not customarily covered by existing insurance arrangements.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 2 Dec 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Directors’ and Officers’ Liability Insurance

This live on-line interactive insurance webinar is designed to introduce delegates, who have some experience of general liability insurance, to Directors’ and Officers’ Liability insurance.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Employment Practices Liability (EPL) Insurance

This live on-line interactive insurance webinar is designed for delegates, who are new to Employment Practices Liability Insurance.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Hull Insurance (90-minutes)

This live on-line interactive bitesize insurance webinar is designed to introduce delegates to Hull Insurance.

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 10
Duration: 90 minutes

Individual delegate price:
£110 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Insurance

This live on-line interactive insurance webinar is designed to introduce delegates to the Insurance world. It is suitable for people in non-insurance roles and those new to the industry.

Trainer:
Sarah Godfrey

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 6 Oct 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Insurance, Reinsurance and the London Market

This interactive session is for individuals in non-insurance roles and newcomers to the industry, offering a comprehension of the insurance landscape and market dynamics. Delegates should be prepared to engage actively throughout the session, with opportunities for participant interaction and regular breaks to enhance learning retention.

Trainer:
Sarah Godfrey

Method of delivery: Teams
Max delegates: 10
Duration: 7 hours
Open course dates:
  • 13 Oct 2026 – 9:30am – 4:30pm

Individual delegate price:
£250 + VAT

Insurance
Introductory Insurance
London Market
Open Course
Webinar

Introduction to Leadership

To be a good leader you need to be able to do establish direction and influence and align others towards a common goal, motivating and committing them to action and making them responsible for their performance. This webinar covers the principles of effective leadership and management, helping delegates understand the impact good leadership and management has on an organisation and how they themselves can lead, inspire and motivate others.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 6 hours

Individual delegate price:
£350 + VAT

Management Skills
Open Course
Webinar

Introduction to Liability Claims and Litigation Procedures

This live on-line interactive insurance webinar is designed to introduce delegates to the world of liability claims and litigation procedures. During the session we will discuss how liability arises and what happens if claims cannot be settled without the need of litigation. It is designed for those new to the world of liability insurance or anyone who has a general interest. The trainer will guide the learners through the common Torts and Acts that often give rise to liability claims.

Trainer:
Sarah Godfrey

Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Liability Insurance

This live on-line interactive insurance webinar is designed to put Liability insurance into context and to introduce delegates to the operation and principles of Liability insurance.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 15 Sep 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Line-slips and Binding Authorities

This interactive insurance training session will help delegates understand the difference between Binding Authorities and Line-slips, the advantages and disadvantages of each, their key elements and the associated claims handling process. The course is highly participative and involves delegates in numerous exercises to cement their learning.

Trainer:
Helen Rees

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 8 Sep 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
London Market
Open Course
Webinar

Introduction to Management Liability

This online live interactive insurance webinar is focused upon delegates who are new to Directors’ & Officers’, Employment Practices and other company liability covers.

Trainer:
David Hole

Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Management Liability (Including Directors & Officers Liability) Insurance

This live on-line interactive insurance webinar is designed for delegates, who are new to Management Liability Insurance.

Trainer:
David Hole

Method of delivery: WebEx
Max delegates: 10
Duration: 1 Day

Individual delegate price:
£250

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Marine War and Associated Perils Insurance

This on-line interactive course offers a comprehensive analysis of the complexities surrounding marine insurance, with a focus on war risks and piracy. Participants will explore key legal frameworks, the nature of maritime threats, and their impact on insurance policies. This program equips attendees with essential knowledge on identifying, managing, and mitigating these risks within the insurance sector.

Trainer:
Andrew Mackenzie

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 9 Nov 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Offshore Energy Insurance

This live on-line interactive insurance webinar is designed to introduce delegates to Offshore Energy Insurance.

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Packaged Insurance Products

This live on-line interactive insurance webinar aims to increase your knowledge of packaged insurances and the place they have in the insurance market. We will look at the types of business that require this insurance as well as the cover it provides.

Trainer:
Jennifer Yeates

Method of delivery: Zoom
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Parametric Insurance

This introduction to parametric insurance live on-line webinar is for delegates new to Parametric insurance.

Trainer:
Ed Gooda

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 23 Nov 2026 – 9:30am – 12:30pm

Individual delegate price:
£200 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Performance Management

Participants attending this workshop will learn about a range of tools needed to avoid common issues such as low employee morale, high turnover rates, and inconsistent performance standards. The workshop aims to provide a introduction to performance management, covering key concepts such as what an effective performance management system looks like, goals setting, providing effective feedback, conducting performance appraisals, resolving poor performance issues and motivating effectively through reward.

Trainer:
Daryl Evans

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Management Skills
Open Course
Webinar

Introduction to Personal Injury Claims

This interactive half-day webinar offers a practical introduction to the handling and valuation of personal injury claims, with a particular emphasis on quantum – the financial worth of a claim. 

Trainer:
Sarah Godfrey

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Professional Indemnity Insurance

This live on-line interactive insurance webinar is designed to introduce delegates, who have some experience of general liability insurance, to Professional Indemnity insurance.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 22 Sep 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Property Insurance and Property Owners Cover

This live on-line interactive insurance webinar aims to increase your knowledge of the elements of property insurance and the requirements that a property owner may need if they either own or rent property. This could be as a homeowner or a domestic or commercial landlord.

Trainer:
David Hole

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 10 Nov 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Introduction to Property Underwriting

This interactive Insurance training session is designed to build knowledge and skills within Property Underwriting, from how to interpret the initial submission to quoting the risk. It includes reviewing the difference between Commercial & Personal Lines Property Insurance, identifying ‘good risks & bad risks’, types of coverage included as well as understanding common occupancies, construction types and the underwriting factors that impact pricing and risk appetite.

Trainer:
Helen Rees

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 29 Sep 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Reinsurance

This live on-line interactive insurance webinar introduces delegates to the basics of reinsurance.

Trainer:
Ed Gooda

Max delegates: 10
Duration: 3 hours
Open course dates:
  • 7 Sep 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Subscription Placements

This interactive insurance training session will help delegates understand the subscription placement within Lloyd’s of London and also on a combined placement basis. This includes how subscription works, advantages and disadvantages, key slip changes and impact to the claims process. The course is highly participative and involves delegates in numerous exercises to cement their learning.

Trainer:
Helen Rees

Method of delivery: Teams
Max delegates: 10
Duration: 2.5 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
London Market
Open Course
Webinar

Introduction to Talent Management

This half-day training workshop provides an essential introduction to talent management, specifically tailored for senior leaders, operational managers, HR professionals, and hiring managers within the insurance sector. Through interactive activities and discussions, attendees will learn effective strategies for recruiting, developing, and retaining top talent, ensuring their organisation remains competitive and capable of achieving long-term success.

Trainer:
Daryl Evans

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Management Skills
Open Course
Webinar

Introduction to the Insurance Industry

This live on-line interactive insurance webinar is designed to introduce delegates to the Insurance Industry.

Trainer:
David Barrett

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to the London Market

This live on-line interactive insurance webinar is designed to introduce delegates to Insurance conducted within the London Market. The course also includes a brief introduction to how data and funds move across the market. It is suitable for people in non-insurance roles and those new to the industry.

Trainer:
Sarah Godfrey

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 7 Oct 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
London Market
Open Course
Webinar

Introduction to Trade Credit Insurance

This introductory half day course covers the key aspects of Trade Credit Insurance providing an understanding of the topic and its practical applications, particularly in the context of high-risk merchants and efficient monitoring and claims processes.

Trainer:
Ed Gooda

Method of delivery: Zoom
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to Underwriting Practices

This interactive insurance training session is designed to build knowledge and skills within Underwriting, from how to interpret the initial submission to quoting the risk. It includes identifying ‘good risks & bad risks’ across multiple classes, understanding common deductible, excess and aggregate terms, premium bases and the underwriting factors for these.

Trainer:
Helen Rees

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 15 Oct 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Introduction to US Flood Insurance

This interactive insurance training session is designed to build knowledge of the US Flood Insurance Market including why it is a separate requirement, how FEMA Flood Zones and mapping work, and the role of both NFIP & Private Flood Insurance. It includes an overview of traditional pricing and NFIP 2.0, flood modelling tools and difference between Primary & Excess flood.

Trainer:
Helen Rees

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 15 Sep 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Leading and Managing Change

This interactive webinar explores the practical and people-focused aspects of change management. Delegates will gain a greater understanding of why people react differently to change and how leaders and employees can positively manage uncertainty, resistance and transition.

Trainer:
Sarah Godfrey

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Liability 101 (90-minutes)

This live on-line interactive bitesize 90-minute insurance webinar is designed to introduce delegates to Liability.

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 15
Duration: 90 minutes

Individual delegate price:
£110 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Line-slips and Binding Authorities for Brokers

This interactive training session will help brokers understand the difference between Binding Authorities and Line-slips, the advantages and disadvantages of each for brokers, the key elements and the claims handling process. The course is highly participative and involves delegates in numerous exercises to cement their learning.

Trainer:
Helen Rees

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 18 Nov 2026 – 2:00pm – 5:00pm

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Lloyd’s and London Market Slip Preparation

This course is designed to equip participants with a good understanding of Lloyd’s and London Market slip preparation. It covers existing practices while introducing delegates to anticipated adjustments stemming from Blueprint 2, potentially shaping the future of slip preparation.

Trainer:
Charlotte Warr

Method of delivery: Teams
Max delegates: 12
Duration: 3.5 hours
Open course dates:
  • 13 Oct 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
London Market
Open Course
Webinar

London Market Essentials (LM1) Revision Workshop

This course provides the examination candidate with the opportunity to assess their learning in advance of taking the examination. The course is filled with a variety of exercises that enable delegates to cement their learning of the subject and enhance their chances of passing the examination. The aim of the workshop is not just to enable delegates to pass but also to enhance their working knowledge of the London Market environment.

Trainer:
Ed Gooda

Method of delivery: Zoom
Max delegates: 10
Duration: 6 hours

Individual delegate price:
£300 + VAT

Introductory Insurance
Insurance
London Market
Open Course
Webinar

London Market Essentials (LM2) Revision Workshop

This workshop provides candidates with a comprehensive revision experience tailored to the LM2 examination. Through engaging exercises and discussions, participants will deepen their understanding of London Market insurance principles and practices, solidify their knowledge of key concepts, and enhance their examination readiness.
Max delegates: 10
Duration: 6 hours

Individual delegate price:
£300 + VAT

Introductory Insurance
Insurance
London Market
Open Course
Webinar

London Market Placements for Brokers

This interactive insurance training session is designed to provide junior brokers with the technical knowledge required to successfully place commercial risks within both London Company Market and Lloyd’s of London.

Trainer:
Helen Rees

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 27 Oct 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

London Market Process

This 2-hour webinar follows on from our Introduction to the London market course and is suitable for those who, whilst understanding the make-up of the London Insurance Market, would like to understand how premium, claims/fee data and funds move across the Market. The course will also help to put market transformation and Blueprint 2.0 into perspective. 

Trainer:
Charlotte Warr

Method of delivery: Teams
Max delegates: 12
Duration: 2 hours
Open course dates:
  • 9 Sep 2026 – 10:00am – 12:00pm

Individual delegate price:
£150 + VAT

Insurance
Introductory Insurance
London Market
Open Course
Webinar

Managing Difficult Conversations/Situations

This course is designed to equip participants with the essential skills to adeptly manage these complex dialogues, ensuring that business relationships remain robust, trust endures, and respect is earned.

Trainer:
Sarah Godfrey

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 1 Dec 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Managing Performance

This course is aimed at providing an overview what performance management is and the reasons why performance does not meet expectations.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Management Skills
Open Course
Webinar

Marine Insurance in a Nutshell

This concise three-hour online course introduces the fundamentals of marine insurance. It provides a clear overview of the market, the risks insured, and the legal framework, making it ideal for those who want a solid grounding without going too deep into technical detail.

Trainer:
Andrew Mackenzie

Method of delivery: Teams
Max delegates: 10
Duration: 3 hours
Open course dates:
  • 14 Sep 2026 – 9:30am – 12:30pm
  • 16 Mar 2027 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Mastering Binder Claims Bordereaux

This practical webinar takes a close look at the processing of claims bordereaux when managing binder agreements. 

Trainer:
Charlotte Warr

Method of delivery: Teams
Max delegates: 15
Duration: 90 minutes
Open course dates:
  • 12 Nov 2026 – 2:30pm – 4:00pm

Individual delegate price:
£110 + VAT

Insurance
Intermediate Insurance
London Market
Open Course
Webinar

Mastering Binder Risk Bordereaux

This interactive online insurance training session reviews the risk bordereaux in effective binder and line-slip management. Delegates will gain an understanding of the process of the risk Bordeaux, completion as well as practical skills in analysing the data for accurate analysis both for the binder itself and portfolio management.

Trainer:
Helen Rees

Method of delivery: Teams
Max delegates: 10
Duration: 2 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
London Market
Open Course
Webinar

Mastering Risk Bordereau for Brokers

This interactive online training session will help brokers understand the role of the risk bordereau in effective binder and line-slip management. Delegates will gain an understanding of the process and completion of the risk bordereau, as well as practical skills in analysing the data for accurate analysis both for the binder itself and portfolio management.

Trainer:
Helen Rees

Method of delivery: Teams
Max delegates: 10
Duration: 2 hours
Open course dates:
  • 15 Dec 2026 – 9:30am – 11:30am

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Microsoft Excel Advanced

For the experienced Excel user, this live practical Microsoft Excel Advanced webinar will provide a workshop day with flexible content to cover advanced subjects, including those detailed below.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 8
Duration: 1 Day
Open course dates:
  • 11 Nov 2026 – 9:30am – 4:00pm

Individual delegate price:
£250 + VAT

Microsoft Office Skills
Open Course
Webinar

Microsoft Excel Intermediate

The goal of this live interactive practical webinar is to consolidate existing knowledge of Microsoft Excel and to add to it with technical and useful functions and procedures.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 10
Duration: 3.5 hours
Open course dates:
  • 14 Oct 2026 – 9:30am – 1:00pm

Individual delegate price:
£175 + VAT

Microsoft Office Skills
Open Course
Webinar

Microsoft Excel Introduction

This webinar is for new or inexperienced users, who would like to gain confidence with Excel and build knowledge through practical exercises.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 10
Duration: 3.5 hours
Open course dates:
  • 23 Sep 2026 – 9:30am – 1:00pm

Individual delegate price:
£175 + VAT

Microsoft Office Skills
Open Course
Webinar

Microsoft Power BI Introduction

This interactive live webinar is for brand new Microsoft Power BI users. Within this training we provide an introduction to the product allowing users to be up and running with the core features of Microsoft Power BI.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 10
Duration: 3.5 hours
Open course dates:
  • 9 Dec 2026 – 9:30am – 1:00pm

Individual delegate price:
£175 + VAT

Microsoft Office Skills
Open Course
Webinar

Microsoft PowerPoint Intermediate

This interactive live webinar is for existing users of PowerPoint and provides greater detail of how to best use the product. The course includes detailed coverage of SmartArt allowing users to add depth and impact to their information.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Microsoft Office Skills
Open Course
Webinar

Microsoft Word Advanced

For the experienced Word user that has already attended the Intermediate Course or has a sufficient experience with Word. Word Advanced will provide the opportunity to create Templates and Styles, work with long, complex documents and use Word’s Macro functions.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 8
Duration: 1 Day

Individual delegate price:
£250 + VAT

Microsoft Office Skills
Open Course
Webinar

Microsoft Word Intermediate

The goal of this live interactive practical webinar is to consolidate existing knowledge of Microsoft Word and to add to it with experience of enhancing documents using bullets and numbering, sections, tables and graphics.

Trainer:
Glyn Brooks

Method of delivery: Teams
Max delegates: 10
Duration: 3.5 hours

Individual delegate price:
£175 + VAT

Microsoft Office Skills
Open Course
Webinar

Motivation, Delegation and Empowerment

This practical workshop explores the factors that influence motivation, effective delegation and empowerment.

Trainer:
Sarah Godfrey

Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Management Skills
Open Course
Webinar

Non-Financial Misconduct (NFM) in Financial Services

This full-day workshop brings all regulated employees, certified staff and Senior Managers together in a single programme. The morning builds the shared foundation; the afternoon equips leaders to manage, document and respond to NFM in practice. Participants leave with clear obligations and a practical plan for meeting the September 2026 deadline.

Trainer:
Daryl Evans

Max delegates: 10
Duration: 1 Day
Open course dates:
  • 21 Aug 2026 – 9:30am – 4:30pm

Individual delegate price:
£300 + VAT

Regulatory & Corporate Governance
Open Course
Webinar

Personal Impact – How do people see you?

This live on-line interactive personal impact webinar is focused towards understanding how you impact on others.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Principles and Practice of Insurance

There are six main principles of insurance that govern a contract of insurance.  They come in to play from the moment an insurance proposal is made and continue through to claims settlements and recovery of settled claims.  Anyone who is involved in underwriting and the servicing of insurance contracts should have a good understanding of the main insurance principles, as the application of the principles decides whether an insurance policy is valid and impacts on whether an indemnity is provided by the contract.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Professional Indemnity (Marine) & Charterers’ liability Insurances (90-minutes)

This live on-line interactive bitesize insurance webinar is designed to introduce delegates to Professional Indemnity & Charterers’ liability Insurances. 

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 15
Duration: 90 minutes

Individual delegate price:
£110 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Senior Managers & Certification Regime (SM&CR)

This foundational workshop provides a clear and structured introduction to the SM&CR framework, its components, and the expectations placed on leaders and professionals operating within it.
Method of delivery: Zoom
Max delegates: 10
Duration: 2 Days

Individual delegate price:
£500 + VAT

Management Skills
Open Course
Webinar

Setting Meaningful Objectives

This 3 hour live webinar will help delegates explore how to set goals and objectives for optimum performance.

Trainer:
Sarah Godfrey

Method of delivery: WebEx
Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Shipbuilding and Shiprepairers – What is the difference? (90-minutes)

This live on-line interactive bitesize insurance webinar is designed to introduce delegates to the difference between Shipbuilding and Shiprepairers.

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 10
Duration: 90 minutes

Individual delegate price:
£110 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Smarter Board Reporting

The aim of this course is to produce structured reports which flow and gives meaning to the person reading it, and a common understanding and language of what “good looks like” . Boards may complain, but when you ask them whether they have told their report writers what they want, or whether they have given them any feedback, there is often an embarrassed silence……This is for the Board AND the writers.

Trainer:
John Constable

Method of delivery: Zoom
Max delegates: 8
Duration: 3 Hours

Individual delegate price:
£250 + VAT

Regulatory & Corporate Governance
Open Course
Webinar

Subscription Placements: A Broker’s Guide

This interactive training session will help brokers understand the subscription placement process within Lloyd’s of London and on a combined placement basis. This includes how subscription works for brokers, the advantages and disadvantages, key slip changes and the impact to the claims process. The course is highly participative and involves delegates in numerous exercises to cement their learning.

Trainer:
Helen Rees

Method of delivery: Teams
Max delegates: 10
Duration: 2.5 hours
Open course dates:
  • 29 Sep 2026 – 2:00pm – 4:30pm

Individual delegate price:
£175 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

The New Director

The aim of this course is to equip newly appointed directors with the knowledge to make that transition and contribute to the Board’s collective leadership. Whether “Exec” or “NED”, it addresses not just the “what” and “why” of the role, but explores the “how”.

Trainer:
John Constable

Method of delivery: Zoom
Max delegates: 8
Duration: 3 Hours

Individual delegate price:
£250 + VAT

Regulatory & Corporate Governance
Open Course
Webinar

The Power of Silent Communication – Mastering Non-Verbal Cues

Discover how mastering non-verbal communication can elevate your influence, enhance workplace interactions, and strengthen personal connections.  Through real-world examples and applied strategies, participants will learn how to better interpret and utilise these subtle cues to improve interpersonal effectiveness, strengthen negotiation outcomes, and enhance leadership presence within professional environments.

Trainer:
Dr Adam Reece

Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Understanding Insurance Finance

This course provides a practical introduction to insurance finance for non-financial professionals and those seeking a broader understanding of how insurance businesses create value. Participants will learn the key concepts, terminology and financial mechanics that underpin insurance operations, enabling them to better understand financial performance, risk and decision-making.

Trainer:
John Constable

Max delegates: 10
Duration: 6 hours
Open course dates:
  • 9 Mar 2027 – 9:30am – 12:30pm AND 16 Mar 2027 – 9:30am – 12:30pm

Individual delegate price:
£350 + VAT

Insurance
Introductory Insurance
Open Course
Webinar

Understanding Neurodiversity in the Workplace

This interactive three-hour webinar offers a practical and engaging exploration of key neuro diverse conditions such as autism, ADHD, and dyslexia, and how individuals who think differently can bring valuable perspectives and skills to the workplace.

Trainer:
Dr Adam Reece

Max delegates: 10
Duration: 3 hours

Individual delegate price:
£175 + VAT

Business Skills
Open Course
Webinar

Understanding Reinsurance Claims

This intermediate-level course is for reinsurance claims practitioners aiming to deepen their grasp of fundamental reinsurance policy terms. These insights will play a pivotal role in shaping the recovery process for facultative, proportional, and non-proportional reinsurance claims.

Trainer:
Ed Gooda

Method of delivery: WebEx
Max delegates: 10
Duration: 6 hours
Open course dates:
  • 15 Oct 2026 – 9:30am – 12:30pm AND 16 Oct 2026 – 9:30am – 12:30pm

Individual delegate price:
£250 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Understanding Warranties, Conditions Precedent, and Subjectivities

This course offers a focused exploration of key contractual terms within the context of English law, specifically warranties, conditions precedent, and subjectivities.

Trainer:
Charlotte Warr

Method of delivery: Teams
Max delegates: 15
Duration: 90 minutes

Individual delegate price:
£110 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Underwriting Essentials: Risk Selection and Policy Construction

This interactive insurance training session is designed to build knowledge and skills within Underwriting, from how to interpret the initial submission to quoting the risk. It includes identifying ‘good risks & bad risks’ across multiple classes, understanding common deductible, excess and aggregate terms, premium bases and the underwriting factors for these.

Trainer:
Helen Rees

Max delegates: 10
Duration: 1 Day
Open course dates:
  • 20 Oct 2026 – 9:30am – 4:30pm

Individual delegate price:
£250 + VAT

Introductory Insurance
Insurance
Open Course
Webinar

Underwriting in Practice: Pricing, Portfolio Management and Profitability

This interactive insurance training session is designed to build on knowledge and skills within Underwriting, from quoting risks from submissions, calculating premiums, burn costs and applying orders. It also includes overview of portfolio management including cycle management and impact of rate reductions.

Trainer:
Helen Rees

Max delegates: 10
Duration: 1 Day
Open course dates:
  • 19 Nov 2026 – 9:30am – 4:30pm

Individual delegate price:
£250 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

US Property Deep Dive into CAT Perils

This interactive online training will give delegates the opportunity to learn from past CAT events and understand how they have shaped market cycles, while also uncovering practical underwriting strategies to strengthen resilience.

Trainer:
Helen Rees

Max delegates: 10
Duration: 3 hours
Open course dates:
  • 25 Nov 2026 – 9:30am – 12:30pm

Individual delegate price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

US Property Risk Underwriting Techniques

This course is designed to help delegates build confidence in underwriting US Property risks across both Open Market and Delegated business.

Trainer:
Helen Rees

Max delegates: 10
Duration: 3 hours
Open course dates:
  • 22 Sep 2026 – 9:30am – 12:30pm

Course price:
£175 + VAT

Insurance
Intermediate Insurance
Open Course
Webinar

Who’s who in Shipping and International Trade (90-minutes)

This live on-line interactive bitesize insurance webinar is designed to introduce delegates to who is who in Shipping and International Trade.

Trainer:
Charlotte Warr

Method of delivery: Zoom
Max delegates: 15
Duration: 90 minutes

Individual delegate price:
£110 + VAT

Insurance
Intermediate Insurance
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