Terms & Conditions

Effective Date: 13-Apr-2023
Last Updated: 13-Apr-2023

1. General

These Terms and Conditions govern the provision of training services by London Market Training Ltd.

1.2       Acceptance of orders for training services from the Company is contingent upon adherence to these Terms and Conditions. Any order document referencing alternative terms and conditions will not apply unless expressly agreed upon in writing by a Director of the Company.

1.3       Any modifications to these conditions require written consent signed by a Director of the Company.

1.4       Unless specified otherwise in writing, these Terms and Conditions apply to all contracts with the Company.

1.5       The Company accepts training orders through its website, phone, and email. Placing an order implies client acceptance of these Terms and Conditions.

1.6       Written copies of these Terms and Conditions are available upon request and are accessible on the Company’s website. Clients will be notified of these terms in writing or via email.

1.7       These Terms and Conditions are accurate as of the date indicated on the relevant course booking documentation. The Company reserves the right to modify them without notice, providing updated copies to applicable clients upon request.

1.8       These Terms and Conditions apply to contracts involving clients and individuals engaging London Market Training Ltd for training services but do not encompass agreements with Company-employed or engaged personnel delivering training services on behalf of the Company.

2. Contract Formation

2.1       The Contract Start Date is defined as the earlier of the date when the Company receives payment for training services or an official order to supply such services.

3. Prices

3.1        Unless otherwise stated, all prices exclude VAT.  The total training price will be invoiced before the training date, including VAT based on the prevailing rate at payment time.

3.2       Prices listed on London Market Training Ltd.’s website are accurate as of their publication date. Prices may change due to demand and availability, with the Company reserving the right to adjust them without prior notice.

4. Settlement Terms

4.1       Invoiced amounts must be paid within 20 days of receipt. If the Customer’s procedures necessitate invoicing against a purchase order for payment, the Customer should issue the purchase order at least 17 days before training delivery.

5. Cancellation and Postponement

5.1       The Company reserves the right, without further liability, to modify dates, times, venues, or cancel training sessions due to circumstances beyond its control. In case of cancellation, a full refund will be provided. London Market Training Ltd. is not responsible for non-refundable travel expenses or reservations.

5.2       The Company may charge a cancellation/postponement fee for client-initiated changes. Refund percentages for cancellations/postponements prior to the course start date are as follows:

– More than 28 Days: Full refund
– 14 – 27 Days : 75% refund
– 7 – 13 Days: 50% refund
– 1 – 6 Days: No refund (excluding weekends)

5.3       If the Company must postpone any part of a course due to uncontrollable circumstances, a mutually agreeable completion date will be chosen. The Company will not be liable for client costs or non-refundable travel expenses.

6. Specific Rules and Conditions for Delegates/Registrants

6.1       By booking a workshop or coaching session, you agree to abide by all Terms and Conditions, including the cancellation policy, set forth by London Market Training Ltd.

6.2       You must adhere to reasonable rules set by trainers during workshops, refraining from actions that disrupt training or fellow participants.

6.3       Attendance at workshops is solely for educational purposes, with no intent to copy materials or techniques for personal or others’ use or interfere with training or trainer-delegate relationships.

6.4       You may not share your e-training course log-in details.

6.5       Online Courses: Ensure you meet technical requirements for online participation, including stable internet and compatible devices.

6.6       Face-to-face- Courses: You are responsible for transportation and accommodation arrangements, if required.

6.7       Termination: We reserve the right to terminate your enrolment for non-compliance or disruptive behaviour.

7. Copyright and Intellectual Property

7.1       The Service content is protected by international copyright and trademark laws. All course materials are the intellectual property of London Market Training Ltd and may not be reproduced, distributed, or modified without written consent.

7.2       Use of Trademarks: Use of London Market Training Ltd.’s trademarks requires prior written consent.

8. Applicable Law

8.1       No waiver or breach by you shall affect subsequent breaches.

8.2       If any provision is deemed invalid, the validity of other provisions remains unaffected.

8.3       Disputes fall under English Courts’ jurisdiction, governed by English law. Consumer rights under applicable law remain unaffected.

9. Force Majeure

9.1       The Company is not liable for delays or failures beyond its reasonable control.

10. Limitation of Liability 

10.1     Nothing limits liability for negligence, fraud, or statutory rights.

10.2      London Market Training Ltd.’s total liability, except as required by law, is limited to total Charges paid for the Training.

10.3     This clause 10 survives Agreement termination.

11. Confidentiality

11.1     Except as otherwise stated, each party agrees to protect and not disclose confidential information. Disclosure may be necessary due to regulation, law, or court order, with advance notice.

Changes to the Terms and Conditions

We may change the Terms and Conditions from time to time by updating this page. Please come back and check this page occasionally to ensure that you are happy with any changes. The Terms and Conditions stated on this page were in effect from 12th April 2023. 

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